A Telemedicine Visit Offers Convenience and Comfort for Treating Winter Colds and Viruses

When you have a cold or the flu, the last thing you feel like doing is getting out of bed to visit the doctor. Telemedicine replaces the trip to the doctor’s office, saving you time and money. This virtual appointment allows you to stay in the comfort of your home — even your bed — as you get the attention you need to address your symptoms.

At ALON Family Health in San Antonio, Texas, our team offers these convenient appointments with our telemedicine program. Telemedicine may be the perfect way for you to get health support when you’re fighting a cold or virus this winter.

State-of-the-art care

Telemedicine uses special electronic communications and customized software to review your symptoms and health status. Think of it as a technological house call for many issues that require a doctor’s care. 

You actually see the provider by using your phone, tablet, or desktop computer. This mobile health system allows for a comprehensive assessment of your symptoms so we can create a treatment plan — in much the same way as if you were in the office.

Conditions appropriate for telemedicine care

A cold or the flu can sure make you feel awful, but the symptoms don’t usually constitute an emergency. A telemedicine visit reviews issues associated with your virus including:

Having these symptoms reviewed remotely means you don’t have to waste energy getting dressed and transporting yourself to the office. That’s one of several benefits of telemedicine.

Telemedicine is just like an office visit

But you don’t have to leave your house. You log in at the appointment time and talk directly with us. By staying home, you’re protected from other germs and you don’t spread yours to our providers or patients.

When you log in to your telemedicine conference, we have access to all your records so we know if you have other issues that could be aggravated by cold or flu symptoms. We also already know if you’re on medications or have allergies that need to be accounted for when creating a treatment plan.

What to expect at your visit

Your remote appointment is still very much like a visit to the ALON Family Health office in San Antonio, Texas. We ask you about your symptoms and concerns. Based on your symptoms, other health issues, and current care strategies, we provide a treatment plan. We can also help determine if your symptoms are concerning enough that you should make an in-person office for a different level of care.

If you need a prescription, we call it into your preferred pharmacy. Before the telemedicine conference ends, we make sure you fully understand your treatment plan and have a chance to ask any questions.

If cold or flu symptoms have you huddled on the couch this winter, you can still get optimal care via telemedicine. Contact ALON Family Health to get set up for telemedicine support.

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