Telemedicine Specialist

ALON Family Health

Family Medicine located in San Antonio, TX

Life has changed thanks to easily accessible internet access. The team at ALON Family Health in San Antonio, Texas, understand the benefits of using your mobile phone or home computer when receiving care. The team provides you with online and mobile options using telehealth when seeking answers or treatment. Call the ALON Family Health office or book an appointment online for more information about how telehealth creates a better doctor-patient relationship.

Telemedicine Q & A

What is telehealth?

Telehealth relies on using digital information in combination with modern communication technologies to access and maintain your health care needs. ALON Family Health considers busy lifestyles and uses telehealth for continued care and support of your treatments. With telehealth, you manage your health services remotely but with the expert help of your ALON Family Health team.

When should I use telehealth?

Telehealth is a versatile tool for you. Using Telehealth, also known as e-health or m-health, offers you the convenience of improved communication with the ALON Family Health team. If you need to speak with the team, but don’t have time for a full visit, telehealth services make getting exceptional care possible.

Telehealth also makes it possible for you to receive health care:

  • In remote areas
  • With limited transportation
  • Coordination of services
  • With self-management

The team at ALON Family Health will explain more about the telehealth options available to you when you visit for your initial appointment.

What services does telehealth provide?

Telehealth is not the same as doing a search on your phone or computer to get an answer. Telehealth allows you an interactive response from the team at ALON Family Health.

A patient portal for communicating appointment needs, medication refills, or test results uses a secure message program to protect your privacy online that adheres to HIPPA guidelines similar to email.

If you need a virtual appointment because of a lack of available free time or an in-person face-to-face isn’t necessary, phone or video web-based appointments are perfect for minor illnesses, such as an urgent care issue, or speaking with the team about follow-up lab questions from an earlier appointment.

Your mobile phone may offer a health app for tracking and managing your health care records. Telehealth has the potential for you to have your health history in one place when visiting a specialist, if needed, all from the convenience of your home.

How often can I use telehealth?

Telehealth is internet-based, and you can access your private patient portal when it’s convenient for you. Sending a secure message online or having a virtual appointment on your lunch break may be a better fit for your schedule. Some insurances offer a lower fee for virtual appointments than face-to-face visits as well.

If you are interested in an interactive role in your health care, call ALON Family Health or schedule your appointment online today to get started in managing your health care needs with more flexibility.